Casinobeats Summit 2024

CasinoBeats Summit 2024 was held from 21-23 May 2024 at the InterContinental Hotel in Malta. The summit brought together iGaming’s most prominent leaders, creative geniuses, and tech-savvy masterminds to discuss and explore technology trends shaping the industry.

In attendance were 4,500 delegates, 1,800+ operators, 500+ affiliates, 150+ speakers, and 50+ sponsors and exhibitors, making it a perfect spot for sharing knowledge and networking with the gambling industry’s top brains.

In this article, we’ll talk about the key takeaways from the CasinoBeats Summit 2024 in Malta.

Keynote Address by John Romero

John Romero, an award-winning game programmer, delivered a keynote address titled ” Bridging Worlds: Nostalgia, Innovation, and the Future.” He leveraged his experience to share facts, going down memory lane in the early days of the video game industry and how iGaming can use fresh perspectives to drive future innovations with no boundaries.

John emphasized the importance of the immersive experience, urging operators and suppliers to give more weight to elements like audio, which ensure that a player is enriched by the game even when it isn’t paying out big wins. 

Expert-led Sessions

CasinoBeats Summit 2024 had a series of expert-led sessions, where speakers shared free spins of knowledge on various topics.

Some of the topics that drew our attention were:

Responsible Gambling in the Digital Age

During this session, experts explored the dynamic world of responsible gambling in 2024. What has the 3.4.3 regulation on remote customer interaction, launched in October last year, meant for operators and customers alike? Where does the industry go when prioritising long-term customer engagement over rapid growth? The panel also discussed the latest distinctions between the regulated, grey and black markets, particularly in Curacao and the realm of cryptocurrencies.

Regulations for AI and emerging technologies

This panel delved into the dynamic realm of advanced technologies within online casinos. The experts examined existing regulations and how they ensure fair play. They discussed how policymakers can find the right balance between fostering innovation and ensuring responsible oversight amidst the evolution of digital gambling.

Finding CRM harmony: Automation vs experience  

Studies show that utilising CRM automation can increase customer retention by up to 27% and reduce manual processes by 40%, saving significant time and resources for organisations while enhancing the overall gaming experience. Experts in this panel discussed how CRM implementation can align with existing processes for personalised player experiences.

Search engine optimization (SEO) and Artificial Intelligence

The event discussed evolving and relevant topics within the search engine optimization and artificial intelligence sector. This was divided into several parts:

• Constant Google updates: why are they important, where is Google heading and how to handle them?  
• Constant Google updates: why are they important, where is Google heading and how to handle them?  
• Humanizing SEO in the Age of AI: Crafting Intent-Driven Content for the Right Audience  
• Unlocking SEO Secrets: How Google’s March 2024 Core Update Redefines iGaming SEO

Back to basics: Does poker need re-inventing?  

The digital realm of online poker is facing a similar quandary: does it require a makeover? This debate delved into the necessity of technological advancements to enhance the online poker experience vs whether it’s a misplaced resource in the name of innovation alone.

Workshops, hackathons, and networking opportunities 

CasinoBeats Summit 2024 offered workshops, hackathons, and networking opportunities to accommodate individuals seeking a learning experience. During this period, agents directly engaged with industry professionals and covered topics that they were interested in, which included:

• Building a VIP Program: Understanding the Fundamental Requirements to Succeed. 
• SEO workshop with Aleyda Solis  
• Hack – Can ChatGPT make your SEO work easier?  
• Meet the regulator – United Kingdom
• Meet the regulator – Curacao

These sessions provided several networking opportunities and round table discussions on technology and regulatory frameworks impacting the online casino and sports betting industry. It also provided a strong foundation to build interaction and connect with people within the industry.

Women’s gaming and round table discussion 

To promote diversity and inclusion the summit featured activities that were dedicated to empowering female professionals and encouraging women to join the gaming industry. These included:

• Mindful Mastery: A Meditation Workshop for Stress Management and Presence. This workshop explored the foundations of meditation, offering insights into stress management strategies and practical techniques tailored for relief.
• Voices Unveiled: Illuminating Bias through Shared Stories. This was an impactful session where anonymous statements from diverse participants were read aloud, shedding light on common biases and challenges. This powerful exchange aimed to raise awareness and foster a deeper understanding of pervasive issues in our society.
• Women in Gaming Poker Tournament. This session allowed women to put their newfound poker skills to the test in a competitive 100-person tournament, fostering skill development and strengthening bonds.

Conclusion

CasinoBeats Summit 2024 was organized by SBC Summit, a premier event within the betting and gaming industry. The event attracted 4,500 delegates, 1,800+ operators, 500+ affiliates, 150+ speakers, and 50+ sponsors and exhibitors.

The expert speakers and panellists discussed some of the trends shaping the iGaming industry, from technology and regulatory policies to affiliate marketing to payment systems to immersive gaming experiences.

CasinoBeats Summit 2024

• Date: 21-23, May, 2024
• Location: InterContinental Hotel, St Julian’s, Malta

Book your ticket: CasinoBeats Summit 2024